Why Six Sigma Today ?
As customer expectations continue to rise, and as the sophistication of products and services increase, there is simply no room for operational error.

So the challenge for business is to manage increasingly complex processes, whilst at the same time improving customer service, at lower overall cost.

Even most of production activities in HK was moved to mainland China, this will not deliver competitive advantage unless that business maintains highly efficient processes in the new

location, competitive cost, and continues to deliver innovative products and services that meet - or even better, anticipate - customer needs.
Against this background, the growth in Six Sigma implementation is no surprise. Proven as an effective method of improving business performance and customer experience, Six Sigma plays a critical part in three key areas:
  • First, bringing clarity and focus to factors that are really important to the customer
  • Second, improving and continually reassessing business processes to reduce cost
  • Third, systematically removing sources of error within the business